1. Introduction
At Aarav Hotels, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
2. Information We Collect
- Personal Information:
- We collect personal information that you provide to us, such as your name, email address, phone number, postal address, payment information, and any other details necessary for booking and providing services.
- Non-Personal Information:
- We may collect non-personal information such as browser type, device information, and website usage data to improve our services and user experience.
- Cookies:
- We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to accept or decline cookies through your browser settings.
3. How We Use Your Information
- Booking and Reservations:
- We use your personal information to process bookings, reservations, and payments, as well as to communicate with you regarding your stay.
- Customer Service:
- Your contact details may be used to respond to inquiries, provide customer support, and send important information about your booking.
- Marketing and Promotions:
- With your consent, we may use your information to send promotional offers, newsletters, and other marketing communications. You can opt-out of these communications at any time.
- Legal Obligations:
- We may use your information to comply with legal requirements, such as tax and accounting obligations or responding to legal processes.
4. Sharing Your Information
- Third-Party Service Providers:
- We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or providing services. These providers are obligated to keep your information confidential and secure.
- Legal Requirements:
- We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.
- Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owners as part of the transaction.
5. Data Security
- We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Retention of Information
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Your Rights
- Access and Correction:
- You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us using the information provided below.
- Deletion:
- You may request the deletion of your personal information. However, please note that we may need to retain certain information for legal or operational reasons.
- Opt-Out:
- You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or contacting us directly.
8. Children’s Privacy
- Our services are not directed to individuals under the age of [Insert Age, e.g., 16/18], and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.
9. Changes to This Privacy Policy
- Aarav Hotels reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website.
10. Contact Us
- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@aaravhotels.com