1. General Policy

At Aarav Hotels, we understand that plans can change. Our refund and cancellation policy is designed to offer flexibility while protecting the interests of both the hotel and our guests.

2. Cancellation Policy

  • Standard Rate Reservations:
    • Cancellations made [Insert Time Frame, e.g., 48 hours] before the check-in date are eligible for a full refund.
    • Cancellations made less than [Insert Time Frame, e.g., 48 hours] before the check-in date will incur a cancellation fee of [Insert Percentage or Fixed Amount].
  • Non-Refundable Rate Reservations:
    • These reservations are not eligible for refunds. If you cancel, modify, or fail to arrive at the hotel, the total price of the reservation will be charged.
  • Group Bookings:
    • For group bookings of [Insert Number] rooms or more, a cancellation notice of [Insert Time Frame, e.g., 7 days] is required. Cancellations made after this period will incur a cancellation fee of [Insert Percentage or Fixed Amount].

3. Refund Policy

  • Eligible Refunds:
    • Refunds will be processed within [Insert Time Frame, e.g., 7-14 business days] after the cancellation request is approved.
    • Refunds will be issued to the original payment method used during the booking process.
  • Non-Refundable Services:
    • Certain services and packages (e.g., spa services, special events, non-refundable rates) are not eligible for refunds once booked.

4. No-Show Policy

  • If you do not show up on the day of your reservation without prior notice, the full amount of the booking will be charged, and no refunds will be issued.

5. Early Departure

  • Guests who depart earlier than the scheduled check-out date may be subject to a charge for the remaining nights of the reservation unless otherwise agreed upon by the hotel.

6. Force Majeure

  • Aarav Hotels is not liable for any refunds or compensation due to circumstances beyond our control, such as natural disasters, strikes, or other unforeseen events.

7. Modifications to Reservations

  • Modifications to reservations (e.g., date changes, room type changes) are subject to availability and may incur additional charges.
  • If the modification results in a lower rate, the difference will be refunded according to our refund policy.

8. Contact Information

  • For cancellations, modifications, or any questions regarding our refund policy, please contact us at info@aaravhotels.com.